Audience Technical Support

Technical Issues concerning transmission and online SBS services

If you are experiencing technical difficulties accessing SBS content on any SBS operated platform and would like assistance you can contact SBS’s Audience Technical Support (ATS) or check our transmission technical support page here or our online technical support page here 

If the online information does not resolve your technical issue you can email your enquiry to Audience Technical Support at ATS@sbs.com.au

To report TV reception issues or receive technical support about accessing our Free to Air TV or radio channels, please call 1800 500 727 during business hours or email ATS@sbs.com.au.

SBS On Demand
Customers seeking services support for SBS On Demand can either visit these frequently asked questions or email: sbsondemandteam@sbs.com.au

Note: SBS On Demand support is only available via email.