Coming Up Tue 5:00 PM  AEST
Coming Up Live in 
Hindi radio

Everything you need to know about Australia’s emergency number 000

Emergency service call 000 (Triple Zero). Here is key information on 000 including when and how to call.

Australia’s primary emergency call service number is Triple Zero (000), which can be dialled from any fixed or mobile phone, pay phones and certain Voice over Internet Protocol (VoIP) services.

Knowing how to call Triple Zero (000) in an emergency can be the difference between life and death.

The Triple Zero (000) service is the quickest way to get the right emergency service to help you.

It should be used to contact Police, Fire or Ambulance service in life threatening or emergency situations.

Calls to Triple Zero (000) are free and can be made from mobile phones, home or work phones or pay phones.

There a few simple steps to take when making a Triple Zero (000) call:

  • Stay calm and call Triple Zero (000) from a safe location.
  • An operator will ask you if you need Police, Fire or Ambulance. Say the service that you require. If you are calling using a mobile or satellite phone the operator will ask you for other location information.
  • You will then be connected to an emergency service operator, who will take details of the situation.
  • Stay on the line, speak clearly and answer the operator's questions.
  • Give the nominated emergency service operator the details of where you are, including street number, name, nearest cross street, and locality. In rural areas it is important to give the full address and distances from landmarks and roads, not just the name of the property.
  • Don't hang up until the operator has all the information they need.
  • If possible wait outside at a prearranged meeting point or in a prominent location for emergency services to arrive to assist them to locate the emergency.
  • If you make a Triple Zero (000) call whilst travelling on a Motorway or on a rural road, identifying the direction you are travelling and the last exit or town you passed through will assist emergency services to correctly locate the incident.

Additional tips: other things everyone should know in an emergency

  • If a person is unable to speak English, they should call Triple Zero (000) from a fixed line, say ‘Police’, ‘Fire’ or ‘Ambulance’.  Once connected to the nominated emergency service, stay on the line and a translator will be organised.
  • Record the Triple Zero (000) emergency number beside the telephone at home and work.
  • Take time to teach children and overseas visitors how to make an emergency call.
  • Callers with hearing or speech impairments can call the one zero six (106) text-based emergency call service using a text phone.

More details: 

Follow us on FACEBOOK and TWITTER 

Coming up next

Everything you need to know about Australia’s emergency number 000 08:33 ...
Become a Travel Influencer and Get Paid to Travel 26/08/2019 08:07 ...
Chris Bowen pays tribute to Arun Jaitley 26/08/2019 03:04 ...
Emerging singer Yutika Verma 26/08/2019 08:13 ...
Australia's Indian community helped this girl to scale Mt. Everest. 26/08/2019 15:22 ...
Settlement Guide: Children’s Rights in Australia 23/08/2019 07:25 ...
Haveli Sangeet: Music for the souls of Krishna devotees 23/08/2019 20:00 ...
Important methods of brain development for Children 23/08/2019 06:55 ...
What is ABACUS? 23/08/2019 07:19 ...
भारत के पूर्व केंद्रीय वित्त मंत्री पी चिदंबरम आईएनएक्स मीडिया रिश्वत मामले में गिरफ़्तार 22/08/2019 09:04 ...
View More