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How to use telehealth?

Source:

Telehealth consultations are becoming the norm as patients opt to speak to their GPs online or over the phone where possible. But there are concerns that seniors from multicultural communities aren’t necessarily accessing the free digital health service.

Bulk-billed or free telehealth consultations can be conducted over the telephone or via video chat on your device. If privacy is a concern, you can connect your device to headphones during an appointment.

Make sure that the GP is given the right phone number to reach you. You may also wish to prepare a list of questions to discuss with your doctor beforehand.


Highlights:

  • Bulk-billed or free telehealth consultations can be conducted over the telephone or via video chat
  • Make sure that the GP is given the right phone number to reach you
  • Prepare a list of questions to discuss with your doctor beforehand

As medical practices enhance their remote services to patients, Dr Singleton says patients no longer need to physically see their GP for referrals or scripts.

“So going for a blood test or an X-ray or an ultrasound, what we're doing now is sending the referral straight to the place that you’re going so we can organise an appointment for you and then send the referral and all you need to do is turn up on the time.”

Getting your medication these days is also far more convenient than pre-COVID-19 times. 

Dr Stoupas recommends using your own monitoring device during a telehealth session to help your doctor understand your health status.  

“If they have the machinery to do things like blood pressure that’s fantastic because that’s an extra level of information that we have.”

To hear the full report click on the audio link above.

People in Australia must stay at least 1.5 metres away from others. Check your state’s restrictions on gathering limits. 

If you are experiencing cold or flu symptoms, stay home and arrange a test by calling your doctor or contact the Coronavirus Health Information Hotline on 1800 020 080. 

News and information is available in 63 languages at sbs.com.au/coronavirus 

Listen to SBS Punjabi Monday to Friday at 9 pm. Follow us on Facebook and Twitter

 

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