It's estimated that a US war veteran commits suicide every 80 minutes... Dateline meets the families asking why so little is being done to help them.
Tuesday, April 24, 2012 - 21:32

It's estimated that a US war veteran dies every 80 minutes; not in combat, but by committing suicide.

Nick Lazaredes reports on the emotional scars left behind by service in Iraq and Afghanistan, as veterans return home from war unable to cope with what they've experienced.

In addition to being rocked by some 6,500 suicides each year, the veteran community is grappling with the trauma of returned servicemen killing their families and even complete strangers in violent attacks.

But who's helping the veterans deal with what's known as Post-Traumatic Stress Disorder? No one, say the families, whose pleas for help have been all but ignored.

With more troops coming home for good in the next few years to both the US and Australia, it's left many wondering where it will all end.

WATCH - Click to see Nick's report.

INTERVIEW WITH NICK - Nick Lazaredes talks to SBS Radio's World News Australia, and explains more about the disturbing stories he heard from veterans' families.

BLOG - Nick first reported on PTSD in the United States for Dateline in 2007. He writes for the Dateline blog about how much, or little, has changed since then.

REPLAY: FORGOTTEN SOLDIERS - Watch Nick's 2007 story on the 'forgotten soldiers'.

EXTRA INFORMATION - Find out more about PTSD and the support and treatment available in the US and Australia.

Interview With Nick

Listen to Nick Lazaredes talking to SBS Radio's World News Australia about the disturbing stories he heard from the families of veterans.


Nick has been researching the effects of PTSD in the US, both among current and past soldiers. He writes for the Dateline blog about what, if anything, has changed over the years...

If the humanity of a nation can be measured by the way it looks after its soldiers returning from war, then I think the United States has been found seriously wanting.

With a military tradition that stretches back to the Civil War, it beggars belief that after each conflict, lessons have to be relearned about the mental trauma of war – not only how it affects soldiers and their families, but society as a whole.

In 2007, I travelled to the US to report for Dateline on America’s Forgotten Soldiers – men and women deeply troubled by post-traumatic stress who were slipping through the cracks of a bureaucracy, which was failing to provide the support they needed to adjust to life away from the battlefield. I was confronted by one heart-wrenching story after another, of soldiers who’d lost their way, tortured souls who, notwithstanding the often heroic efforts of their desperate families, had ultimately taken their own lives.

I recently returned, five years later, to find what was a steady stream of neglected soldiers has now become a torrent. What were previously regarded as cracks in the system, should now be described as gaping holes.

With America’s planned exit from Afghanistan approaching, up to 50,000 soldiers will soon descend upon society – many of them bearing deep emotional scars. Already, hundreds of US soldiers diagnosed with Post-Traumatic Stress Disorder (PTSD) have had their diagnoses overturned, while thousands more, worried about the stigma of PTSD, are reluctant to seek help. Already, the rate of veteran suicides has reached staggering levels – 6,500 lives lost a year. That’s more than the number of US troops killed in Iraq and Afghanistan combined. This time however, a high price may be exacted from American society for its complacency, and the negligence of its military brass.

By recycling its combat troops over and over again, the US military is pushing the outer limits of human endurance. Already, some special forces soldiers have served more than a dozen tours of duty, a frequency that is unprecedented in modern warfare. The degree of psychological stress triggered by these multiple deployments has never been measured, but the impact is now beginning to appear with frightening clarity.

Throughout the US, an alarming pattern is emerging of not only self-harm by veterans, but harm inflicted on others. In Seattle this New Year’s Eve, a disturbed young veteran of the Iraq War exploded in a fit of rage, shooting four people before fleeing into a national park where he shot and killed a park ranger. In Orange County, California, another troubled veteran of the Iraq War is facing trial over the deaths of four homeless men, as well as a mother and a child. The town of Gilroy in northern California is still coming to terms with the actions of a returned veteran who shot and killed his mother and 11-year-old sister before turning the gun on himself, earlier this year. All of these men were reportedly suffering from PTSD.

Of course, it’s all been seen before. When American soldiers returned home from Vietnam a similar dismal picture surfaced. The mental health of returning soldiers was neglected and as growing numbers of them took their own lives, were incarcerated, or fell into a spiral of homelessness and substance abuse, the more vehemently the problem was denied. Almost 40 years on, it seems not much has changed, and it is inexcusable. Until recently, this hidden epidemic was the US military’s most shameful secret but its existence can no longer be denied, and its Generals are scrambling for cover.

Neglected and ignored, and plagued with inner turmoil, legions of American soldiers have brought the horrors of war back home. With its hard-hearted military commanders looking the other way, American society has been left with the mammoth task of healing its troubled warriors. How many times must history repeat itself before the lessons of war are learned, and remembered?

Last week, Australian Prime Minister Julia Gillard announced plans for an early withdrawal from Afghanistan, with the majority of troops expected to be home by the end of 2013. While the numbers will not be as great, there is no denying that many Australian soldiers will be dealing with the stress and trauma of what they have experienced in combat. Is Australia prepared for their return?

Replay: Forgotten Soldiers

Replay Nick's previous story on PTSD in the United States, Forgotten Soldiers, which was broadcast in November 2007.

PTSD Information

Post-Traumatic Stress Disorder (PTSD) can affect people who've been through a severely traumatic event, such as involvement in a life-threatening incident in Iraq or Afghanistan.

The US Department of Veterans Affairs and the Australian Government's Department of Veterans' Affairs have websites with more information about the condition...

Most people who've lived through a traumatic event and seriously feared for their lives will have some symptoms to begin with, but only about 1 in 3 continue to have problems.

The symptoms can include...
  - Repeatedly reliving the event and the feelings surrounding it
  - Avoiding situations that may trigger memories of what happened
  - Feeling numb and unable to express feelings
  - Being constantly keyed up... unable to sleep or concentrate and easily becoming angry

If not treated properly, this can lead to issues such as drink and drug abuse, employment problems, relationship breakdowns, and the kind of serious mental health issues seen in Nick's report.

The US Department of Veterans Affairs website offers information on the counselling and therapy that can be used to treat PTSD sufferers and assist their families, along with the medication available.

There's similar information for Australians returning from war and wanting more information on the Australian Government's Department of Veterans' Affairs site.



On the eve of Anzac Day, there's a growing focus on the physical and mental toll on Australian troops in Afghanistan. With particular attention on the issue of post-traumatic stress disorder, or PTSD. After Julia Gillard's announcement of bringing our troops home by 2014, many believe we should prepare for a search in the number of PTSD cases amongst the returning soldiers. So what can we expect? Nick Lazardes is in the United States, where it's been reported that a military veteran commits suicide every 80 minutes.

REPORTER: Nick Lazaredes

In almost 12 years at war, America has only been able to sustain its prolonged engagements in Iraq and Afghanistan by sending its soldiers into combat again and again. Already, some of its soldiers have notched up more than a dozen tours of duty. Such intensive recycling of combat troops is unprecedented in modern warfare. And the extent of psychological stress triggered by it is only now beginning to emerge. As the world ushered in 2012, one soldier's final journey provided an insight into how that stress has taken hold. On a winding mountain road in America's north-west, Benjamin Barnes was on a collision course with trouble.

KEVIN BACHER, PARK RANGER: He clearly by this time knew that they wanted him to stop, and he wasn't stopping.

The 24-year-old Iraq war veteran was deeply disturbed and he was armed. Park Rangers simply wanted Barnes to stop and fit chains to his tyres but he kept driving past the checkpoints. What they didn't know the former army private had shot and wounded four people in a fit of range at a New Year's Eve party in Seattle just hours before.

KEVIN BACHER: He got out of the car with a rifle and he opened fire on the ranger behind him. He didn't have a chance to get out of his car. Boom, boom, boom, boom!

911 CALL: Mount Rainier's calling. Felony Stop. Shots fired. Officer down at the Longmire Entrance to the park.

NEWS BROADCAST, MOXNEWS: A park ranger shot and killed at Mt Rainier, in a New Year's Day tragedy.

Having shot park ranger Margaret Anderson in her vehicle, Barnes fled into the wilderness as SWAT teams were dispatched to hunt him down.

NEWS BROADCAST: Pierce county is very concerned about him being a danger though with weapons experience and ARV 14 ability - they want to stress to anyone that they should not contact Barnes at all."

For ranger Kevin Bacher, it felt like the war was being brought home.

KEVIN BACHER: To try to impose another agenda, a violent agenda, on this place of peace was both especially ironic and especially a violation.

What Benjamin Barnes' agenda was, we will never know. The next morning police found his body in the icy creek, where he had drowned. But his behaviour has led many experts to point the finger of blame at post-traumatic stress disorder, or PTSD. Throughout the United States, reports of violence and self-harm by veterans are skyrocketing, and the figures are startling. More than 6,500 suicides a year. That's more than the number of US troops killed in Iraq and Afghanistan combined.

MARK RUSSELL, FORMER NAVY PSYCHOLOGIST: We are betraying the trust of these men and women of and their families. And these people are not doing a damn thing about it.

Mark Russell a former navy psychologist, and an expert on PTSD, who turned whistleblower on the US military.

MARK RUSSELL: I heard the same rhetoric, about what changes are going to come. I heard the same rhetoric, public testimony in the media, and to Congress, from military medical officials, that were denying there was a crisis. All that was false, completely a bald-faced lie.

In mid-March, the war came home to California's agricultural heartland. The small community of Gilroy is still grappling with the devastating impact wrought by a soldier left scarred by war.

ANTONIA CANO, FRIEND OF MARTHA GUITERREZ: It is not easy you know to lose a friend. She was just a fabulous person.

Toni Cano is grieving for one of her closest friends, Martha Guiterrez.

ANTONIA CANO: I missed her a lot. She was a precious person. And - she cared so much.

As an undocumented migrant, Martha Guiterrez had a tough life. But Toni says when Martha's son, Abel, an Iraq war veteran returned home, he moved in with his mother and 11-year-old sister Lucero, and things took a turn for the worse.

ANTONIA CANO: He had changed. Things were not OK.

Martha told Toni that her son was abusing her both verbally and physically. And although she feared him, she was reluctant to report his behaviour to police.

JOE RODRIGUEZ, JOURNALIST, SAN JOSE MERCURY: Yes, these are the names and telephone numbers of some of the people we called looking to find out who Abel was and why he did what he did. He would sit in his car outside of his apartment and pretend to have a revolver in his hand - not a real gun, just a pretend weapon. He would spin the revolver, like one does with Russian roulette, point it at his head and pull the trigger.

Newspaper columnist Joe Rodriguez says although residents in the apartment complex were themselves fearful of Abel Guiterrez, they, too, kept silent.

JOE RODRIGUEZ: How do you know when it is time to bring in a guy who doesn't want treatment, but you know that if you don't lock him up against his will, he could either kill himself or kill somebody else.

As Abel's behaviour worsened, Martha Guiterrez asked a local's veteran's advocate, James Brown, to talk to her son.

JAMES BROWN: I told him his mum really cares and she wanted me to talk to you, so that we could try to get you some help. He would use a lot of profanity in referring to her. I felt like there was a lot of hatred towards her - if not hatred, maybe just outrage and at the world in general, and she was an easy target.

But James Brown's efforts to get Abel to seek help were rejected. Desperate for intervention, his mother, Martha, finally called the police. But they decided that nothing was amiss and that Abel presented no danger.

CHAD GALLACINAO, GILROY POLICE DEPARTMENT: I'm not really sure what happened in this case regarding the identification of PSD. However, I can verify that at the time, the family only suspected that he had the disorder, that at no time did the Abel or family indicate that they were in fear for their life, or anybody else's safety. That is why a mental hold was not placed.

It was a fateful decision. Just days later, after a frantic call from a relative, police returned to the family's apartment and a shocking discovery.

CHAD GALLACINAO: Officers responded and located Abel Guiterrez, deceased, along with an 11-year-old female.

Abel Guiterrez had shot his mother in the car and hid her body on a lonely country lane. Returning to the apartment, he waited another 24 hours before shooting his sister, Lucero, in the head and then turning the gun on himself.

JOE RODRIGUEZ: Gilroy's a Conservative, patriotic town. They did see Abel as; first and foremost, an American citizen and soldier who went off and did his duty.

The Gilroy community raised almost $20,000 to bury the family together, regarding all three as victims of the war. Soon after the US invasion of Iraq, Navy Commander Mark Russell was deployed to Spain, to set up a forward neuropsychiatry unit in a military field hospital.

MARK RUSSELL: The medical officer looked at me and said, "I don't know why you are here." I said, "Well, Sir, respectfully, I'm here because we're going to go to war, and people come back from war and they have physical wounds and... "he said, "I know that, but I don't know why you are here."

Working out of a rusting shipping container, Russell treated more than 1,500 soldiers suffering severe mental impacts from the trauma of war.

MARK RUSSELL: We have folks who came who had what we call classic conversion hysteria. They had some postures where they were kind of immobilised, fixed in a state. They couldn't pull a trigger any more, because their hand was paralysed or something. We saw folks that exhibited these strange medically unexplained phenomena.

Russell knew that the military was facing an epidemic of stress disorders and traumatic brain injuries.

MARK RUSSELL: I was sending the information. They knew we weren't doing PTSD training and treatment training and we didn't have enough staff. We were bleeding mental health staff. The demand was this big, and they had this much resources to treat it.

Fed up with the deceit, Mark Russell delivered a paper at an international conference on military medicine entitled 'Broken Promises - the Untold Story of Military Mental Health'. It would ultimately cost him his career.

MARK RUSSELL: I got a lot of messages from folks that they don't want me to keep talking about the problems in the military, mental health care.

REPORTER: You heard back from people?

MARK RUSSELL: Oh, yeah, frequently. By this;I felt if I kept silent, I was complicit.

SOLDIER TESTIMONY, SENATE HEARING: I'm not surprised with the number of suicides our armed forces have witnessed in recent years. I'm more surprised that the numbers are not higher.

Now the issue of the mental health of veterans has caught the attention of the US Senate.

SENATOR PATTY MURRAY, SENATE HEARING: A service member should never have their mental health conditions minimised by their provider, whether it's in the context of care or in a disability evaluation;I'd like to ask the top army leaders who are here today - how do we put a stop to that?

Democrats' senator Patty Murray has begun probing into what some regard as the US military's most shameful secret - a hidden epidemic that its generals are not keen to discuss.

PATTY MURRAY: General, I think you are very well intentioned. You care deeply for the soldiers as I do. I'm deeply concerned just as an American that someone who's served my country, has an issue, that we hold as a country to care for them is told - you don't have that condition, and they're sent out back to the service, or sent out back into the community, with an illness that is not being treated and, and they're told they're lying. That is a problem.

With US troops now being killed by the Afghan army soldiers they are helping to train, James Brown believes the mental strain has only intensified.

JAMES BROWN: The guys in Afghanistan right now have to wonder if the people within their own base are their friends or not. That is 24/7, 365 heightened level of stress. It is a heightened level of distrust of everybody around you at all times. How could that not impact you?

At Moffett Field Airbase in California, I've been invited by James Brown to a private forum attended by soldiers still on active duty to discuss the mental effects of the war.

SOLDIER, MOFFETT FIELD AIRBASE FORUM: I just want to get up and leave. I'm very uncomfortable sitting here talking about it. Because it's hard to talk about something that you really don't understand yourself. Over there, it's 100mph all the time. You have a purpose. You have something to do over there. You come back, and you're standing in line at the grocery store and it's snail's pace, and you just want to freak out because people aren't moving at the pace how you feel. I wanted to die over there. It's an honourable thing for a soldier to die in combat. I don't think I related to people here.

MARK RUSSELL: There's a sense that the invisible wounds are not genuine suffering, not real suffering. You know you don't get a purple heart for TBI, don't get purple heart for PTSD. It's not really suffering - it's a mental thing.

ASHLEY HAGEMANN: They're pushed to the brink and they don't care. They use them and spit them out. That's what they did to Jared.

When Jared Hagemann returned home after his second deployment to Iraq, his wife, Ashley, knew that something was terribly belong.

ASHLEY HAGEMANN: His hole demeanour would change. It was almost like he was just full of hatred and anger. He - his voice would change. His face - it was almost like he was possessed with just pure hate. And it was scary.

After several tours of duty in Iraq, Jared was sent to Afghanistan. But his fragile mental state deteriorated and he returned home bitter and detached. Drinking heavily, his outbursts became more violent. When her pleas for help from the local military base were unanswered, Ashley called the police.

ASHLEY HAGEMANN: I told them, "I don't - I don't like calling the police, I'm not doing it because I'm mad at you, to punish you, I'm doing it to force someone to look at us, look at the situation, and to help us rather than just say, "You're fine, it is all in your head."

Finally, Ashley says her husband shared with her the reason for his mental anguish. His guilt over a routine-fuelled mission to flush out insurgents that went horribly wrong.

ASHLEY HAGEMANN: He said that they ended up gunning down the entire family, the women, the children. He said that nobody wanted to shoot. He said everybody was waiting for somebody else to start. Then when people started it, he said he couldn't aim at them.

The couple sought counselling, but when the army told him he would have to return to combat, his inner-demons rose up in force. Walking into a nearby forest, Jared put a gun in his mouth and pulled the trigger.

ASHLEY HAGEMANN: I just remember thinking in my head that this is going to be it. This is what was going to do him in. And it did.

JAMES BROWN: What scares me is that I don't think that our society is ready for all of our wounded. A lot of the guys that do have physical injuries also have PTSD. There are dozens and dozens and dozens of soldiers that have lost all four limbs, there are dozens who have lost three limbs. There are hundreds who have lost two limbs, both legs. I see the newspapers, occasionally still talking about the war. And when they do they say, "America is at war." That is not true. America is at the mall. Our military is at war. They're not prepared for 40 or 50,000 wounded soldiers to send into society in the next couple of years.

YALDA HAKIM: A sober prospect, to say the least. Australia is dealing with the same issues, albeit on a smaller scale. There's more background information about PTSD on our website. Nick first reported on this issue five years a go. His story was called 'Forgotten Soldiers'. You can go online and see how much, or little, has changed since then.





Original Music Composed by VICKI HANSEN

24th April 2012