• An Iraq, Kurdistan, Duhok, yezedi refugee child from Sinjar. (Corbis News)Source: Corbis News
Settlement services rely on volunteers as well as government grants. You can find your nearest provider below.
Ben Winsor

13 Sep 2016 - 1:33 PM  UPDATED 11 Sep 2018 - 2:37 PM

The Department of Social Services is responsible for the resettlement of refugees accepted under the Australian humanitarian migrant program. 

The agency runs a Humanitarian Settlement Services program aimed at providing practical support for refugees in their first year in Australia. 

Outsourced to a range of 23 local providers around Australia, the program includes setting refugees up with accommodation, providing an initial package of food and household goods, and assistance with registering for services such as Medicare, English lessons and education.

Providers are also responsible for giving new refugees general orientation information about Australian culture and values, and an understanding of the law and police.

The groups selected by the department are often charities and non-profits who rely on volunteers and donations as well as government support. 

State by state, here are those providers:


Sydney and Western NSW           Settlement Services International

Riverina Region                            St Vincent de Paul

Illawarra and Hunter Region       Navitas

North Coast                                  Anglicare North Coast


Victoria                                          AMES Australia


Far North                                       Centacare Cairns

North and West Queensland       Townsville Multicultural Support Group

Brisbane, Central Coast,              MDA

South West Queensland             

South East Queensland                ACCESS

Western Australia

North Perth and North WA           Metropolitan Migrant Resource Centre Inc

South Perth and South WA          Communicare Inc 

South Australia

South Australia                              The Migrant Resource Centre of South Australia


South Tasmania                             CatholicCare

North Tasmania                             The Migrant Resource Centre Northern Tasmania

Northern Territory

Northern Territory                          Melaleuca Refugee Centre


Canberra                                         Migrant and Refugee Settlement Services

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