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New figures show record numbers of people are complaining to the ombudsman about their private health insurer. It's the biggest rise in complaints in a decade. With health funds raising premiums by 70 per cent over the past decade, consumer groups are calling for a system overhaul to ensure value for money.

Elias Harris, Evan Young
Published on
Sunday, March 11, 2018 - 18:56
File size
1.68 MB
3 min 40 sec