Contact Us

SBS is passionate about understanding our audiences and their opinions. Hearing directly from audiences is a valuable source of feedback, enabling SBS to be aware of and understand community opinion.

Feedback including questions, requests, concerns and general complaints can be shared by contacting SBS. You can also call us on toll-free on 1800 500 727 between 8:30am-5:30pm (AEST) Monday to Friday, excluding public holidays.

All correspondence are acknowledged as being received and shared with the relevant areas for their information. Due to the volume of feedback, you may not receive further response if there is no additional information that can be provided, or action to be taken.

SBS does not respond to abusive or offensive correspondence. For more information on how SBS handles feedback, comments and complaints please refer to 6.1 of the SBS Code of Practice. The personal information SBS collects through audience feedback and complaints received is managed in accordance with our Privacy Policy.