Your aged care rights in Australia and how to make a complaint
The Charter of Aged Care Rights (the Charter) is a requirement of the Aged Care Act 1997, and its latest version came into effect in 2019 Credit: Getty Images/ThanasisZovoilis
In Australia, there are 14 rights that protect anyone receiving government-funded aged care, whether at home or at a residential facility. But what happens if you or a loved one are unsatisfied with the service?
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