The problem of 'subscription traps'

A new survey shows 75 per cent of Australians report a negative experience when they have tried to cancel a subscription service (representative image only). Credit: AP

Australians are confronting so-called subscription traps, with 75 per cent revealing they have had some form of negative experience trying to cancel a subscription. A report by the Consumer Policy Research Centre also found 3 per cent of Australians have felt pressured into keeping a subscription they wanted to cancel and that Australia's consumer laws are falling behind other countries.

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