Think before you dial: Police urge public to save Triple Zero calls for emergencies

A policeman is seen on his phone at the scene of the car accident in Townsville, Australia. Source: Ian Hitchcock/Getty Images

The police urge people in Australia to save Triple Zero (000) for emergencies only and contact the police for non-urgent incidents through other assistance lines. If your call to Triple Zero is not for an emergency, you might be delaying people in life-threatening situations from getting help in time.

Key points:

You should only call Triple Zero (000) in a life-threatening or time-critical emergency.
To contact the police for non-urgent incidents, call the Police Assistance Line (131 444).
There are tools on mobile phones to help you identify your location quickly and accurately when requesting for emergency help.
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