'Quiet Hour' introduced at Coles supermarkets for people on autism spectrum

For many individuals on the autism spectrum a simple trip to the shops can be difficult and overwhelming. Today Coles rolled out its 'no-judgement' space where stores will operate with reduced lights and sounds every Tuesday morning.

昨日起,每逢星期二早上 10 时 30 分至 11 时 30 分,连锁超市Coles 旗下 68 间分店实行“静音一小时”(quiet hour),作为支持澳洲自闭症协会(Autism Spectrum Australia  - Aspect)的活动,为自闭症患者及其家人提供一个舒适的购物环境。

“静音一小时”期间,职员将会调低灯光的亮度一半、关上广播系统,并调低收银机的声响至最低的声量。

此外,职员还会暂停收集用后的手推车,也不会在这段期间内使用货物车为货物上架。

在计划试验期间,职员只会在紧急情况下或需要额外职员人手的情况下,使用广播系统。

超市发言人表示,已为雇员提供相关的培训。

澳洲自闭症协会社区联络运营经理 Linzi Coyle 解释了自闭症人士面临的苦难。

“有自闭症的人们往往在处理感官信息时存在困难,他们可能会觉得声音、灯光、气味、接触和味道难以接受。对于许多个人和 家庭来说,去购物这一简单的行程都可能很艰难。”

“每一百个澳洲人中就有一人受到自闭症影响,将这种低感官刺激的购物体验扩展到更多的Coles超市,将极大改善许多有自闭症的儿童、年轻人和成人和他们的家人的生活。”

本年八月,两间位于维州的 Coles 分店伙拍自闭症支援组织 Autism Spectrum Australia 试行计划,并获得成功。

参加这一活动的分店如下:

NSW

  • Warners Bay
  • Old Bar
  • Wadalba
  • Lisarow
  • Inverell
  • Banora Point
  • Medowie
  • Wellington
  • Bega
  • Ulladulla
  • Wattle Grove
  • Moss Vale
  • Kings Langley
  • Goulburn
  • Manly Vale
  • Castle Hill
  • Epping
  • Caringbah
  • Brighton-Le-Sands
  • Pyrmont
Victoria

  • Wendouree
  • Belmont
  • Brunswick West
  • Burnside
  • Altona Meadows
  • Essendon Fields
  • Pakenham Lakeside
  • Ferntree Gully
  • Ringwood
  • Brandon Park
  • Langwarrin
  • Cranbourne West
  • Benalla
  • Prahran
  • Brighton
  • Eltham
  • Balwyn East
  • Fitzroy
South Australia

  • Tea Tree Plaza
  • Parkholme
  • Anzac Highway
  • Mount Barker
  • Port Pirie
Queensland

  • Cairns Central
  • Maryborough
  • Caloundra
  • Kippa Ring
  • Cleveland
  • Everton Park
  • Newfarm
  • Rockhampton South
  • Townsville Annandale
  • Mt Gravatt
  • Marsden
  • Toowoomba
  • Helensvale
  • Mudgeeraba
Northern Territory

  • Casuarina Bradshaw
Tasmania 

  • Newtown
Western Australia

  • Margaret River
  • Erskine
  • Southern River
  • South Lakes
  • Mundaring
  • Floreat
  • Hillarys
  • Kalgoorlie
  • Kalgoorlie (Hannans) 
 


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By Peter Theodosiou

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