Satisfaction with private health insurance providers continues to decline

Satisfaction with private health insurers has declined to 2013 levels, as survey results show more than 10 per cent of Australians plan to leave their funds in the next 12 months and are shopping around.The results, from Roy Morgan's Single Source survey of more than 50,000 Australians, found nearly all major health insurance providers had shown declining customer satisfaction in the past year, with overall satisfaction at 74.4 per cent, down from 76.3 per cent at the same time last year.Aaron reports.

Medibank had the lowest customer satisfaction score of the largest 16 funds Source: Brendon Thorne/Bloomberg via Getty Images