Watch FIFA World Cup 2026™

LIVE, FREE and EXCLUSIVE starting June 12 2026

Talk Back: Automation – Good or bad?

Centrelink queue

The push to automate Centrelink services is causing mental stress and burdening the community sector, a new report from Anglicare Australia says. In today’s Talk Back, Selina Kong and Ivan Leung discuss with the audiences, are automated operation of many companies and services now bringing convenience or problems?


Published

Updated

By Selina Kong, Ivan Leung

Source: SBS



Share this with family and friends


The push to automate Centrelink services is causing mental stress and burdening the community sector, a new report from Anglicare Australia says. In today’s Talk Back, Selina Kong and Ivan Leung discuss with the audiences, are automated operation of many companies and services now bringing convenience or problems?



Latest podcast episodes

News

Sign up now for the latest news from Australia and around the world direct to your inbox.

By subscribing, you agree to SBS’s terms of service and privacy policy including receiving email updates from SBS.

Follow SBS Chinese

Download our apps

Listen to our podcasts

Get the latest with our exclusive in-language podcasts on your favourite podcast apps.

Watch on SBS

Simplified Chinese Collection

Watch onDemand

Stream now