From customer service to cleaning: Australia’s most in-demand skills revealed

In Usap Tayo, SEEK’s data on the top 10 most in-demand skills in Australia was discussed.

Using data from job ads posted in the 12 months to August 2025, employment listings platform SEEK has compiled the 10 most-requested skills from Australian recruiters. Credit: Storyblocks - sergii_kozii / DCStudio

Key Points

• Customer service leads as the most in-demand skill, sought after not only in retail and hospitality but also in banking, healthcare, and ICT.
• The top 10 also include Microsoft Office, relationship management, leadership, team leadership, analysis, cleaning, project management, and investigation.
• SEEK emphasises the importance of power skills such as strong communication, collaboration, and leadership; upskilling, training, and clearly showcasing skills on resumes and in job interviews using the STAR method can give candidates a competitive advantage.

LISTEN TO

Mula customer service hanggang cleaning: Alamin ang mga pinaka in-demand skills sa Australia

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