Kmart accused of illegal use of facial recognition technology

Kmart tried using facial recognition technology to fight theft but was accused of violating customers’ privacy because of it.

Regulator says Kmart's use of facial recognition technology breached privacy laws. Source: AAP

Key Points

• Facial Recognition Technology is a type of biometric technology.
• The Office of the Australian Information Commissioner found that Kmart used facial recognition in 28 stores from June 2020 to July 2022.
• Kmart says it uses the technology to combat refund fraud and believes it does not need to get customer consent because it falls under an exemption in the Privacy Act.

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Kmart accused of illegal use of facial recognition technology

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