'Lesser calls': Cargo express owner uses 'app' for clients to track balikbayan boxes

Sydneysider nurse and brand-new mum Jennifer Quinones' side hustle started in 2023 when her parents entered a partnership with a Philippine-based cargo service that uses an app to monitor parcels being sent through the company.

Sydneysider nurse and brand-new mum Jennifer Quinones' side hustle started in 2023.

KEY POINTS

• Based on Statista, revenues in the Postal Services market is projected to reach US$8.03bn in 2024.
• Quinones encourages clients to declare the value of the contents of the box and avail of insurance when it's sent via their business 'Alin Cargo Express Australia,' where a QR code is attached to the balikbayan box to help track it.
• Challenges include convincing customer to try out their service because of the "suki" culture (a Filipino term which refers to a loyal customer), damaging goods, and injuries for the handlers of boxes, among others.

May PERAan is SBS Filipino's podcast series which features practical, creative and effective ways to earn money.

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'Lesser calls': Cargo express owner uses 'app' for clients to track balikbayan boxes

SBS Filipino

12:12Filipino