'Lesser calls': Cargo express owner uses 'app' for clients to track balikbayan boxes

Sydneysider nurse and brand-new mum Jennifer Quinones' side hustle started in 2023.

Sydneysider nurse and brand-new mum Jennifer Quinones' side hustle started in 2023 when her parents entered a partnership with a Philippine-based cargo service that uses an app to monitor parcels being sent through the company.

Based on Statista, revenues in the Postal Services market is projected to reach US$8.03bn in 2024.
Quinones encourages clients to declare the value of the contents of the box and avail of insurance when it's sent via their business 'Alin Cargo Express Australia,' where a QR code is attached to the balikbayan box to help track it.
Challenges include convincing customer to try out their service because of the "suki" culture (a Filipino term which refers to a loyal customer), damaging goods, and injuries for the handlers of boxes, among others.

May PERAan is SBS Filipino's podcast series which features practical, creative and effective ways to earn money.