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Optus outage: Minister pledges to safeguard the nation from network nightmares

OPTUS STOCK

An apology to customers can be seen on the Optus website, on Tuesday, November 14, 2023. Optus, one of Australia’s largest Telco companies says "changes to routing information" after a "routine software upgrade" was behind the nationwide outage on Nov.8 which affected 10.2 million Australians and 400,000 businesses. Source: AAP / DAVE HUNT/AAPIMAGE

More has been revealed about the federal government's formal review into Optus' recent outage.


Key Points
  • The Optus meltdown of November the 8th has been described as the worst network outage in Australian history.
  • Optus says the company agrees with what the government is doing.
  • Access to emergency services will be a prime focus of the review.

A recent report by the Australian Competition and Consumer Commission found that emergency roaming, which would allow Australians to connect to any available mobile network during natural disasters and other emergencies, is technically feasible.

However, further work is needed to design and develop its capability.


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