Image: The Telstra Tower on Black Mountain in Canberra (AAP)
Telecommunications complaints in Australia at four-year high
The sun sets behind the Telstra Tower on Black Mountain in Canberra, Thursday, June 8, 2017 Source: AAP . (AAP Image/Mick Tsikas)
Consumers and small businesses made over 150,000 complaints to telecommunication companies in the past financial year, the highest number in four years. Australia's telecommunications ombudsman says complaints about internet services increased and became, for the first time, the highest source of issues. But grievances about landline and mobile phones also grew.
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