It was not immediately clear what caused the crash of the Boeing 737-8 MAX plane, which was new and had been delivered to the airline in November.
"I was mad because nobody helped me to reach the gate on time," Antonis Mavropoulos said in a Facebook post entitled "My lucky day" in which he includes a photo of his ticket.
Virgin Australia has 40 737 MAX family of aircraft on order. It was due to receive the first 737 MAX 8 in late 2019.
Meanwhile, Qantas was expected to run a competition between the 737 MAX and A320neo at some future point for the replacement of its existing 737-800 fleet.
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