Many consumers say they have come to expect the banks will do what they can to make their money.
Failing to pass on the Reserve Bank of Australia's (RBA) rate cut in full is no exception

Bill Shorten says the banks' refusal to pass on the rate cut is why a royal commission is needed. (AAP)
Many consumers say they have come to expect the banks will do what they can to make their money.
Failing to pass on the Reserve Bank of Australia's (RBA) rate cut in full is no exception