Extortion

Dr Zainal Abidin lecturer in psychology at Pajajaran University, examines the likelihood of the Indonesian Government being able to eliminate the collection illegal fees or pungli to get things done in daily life.

Dr Zainal Abidin, 2016 – private collection. Source: Dr Zainal Abidin, 2016 – private collection.

Who are the main victims of the practice of demanding illegal fees for services? Why is it so difficult to eliminate the practice? What really needs to be done to change this situation? Dr Zainal Abidin lecturer in psychology at Pajajaran University, suggests a way forward.