SBS Thai radio broadcaster Parisuth Sodsai is among would-be-travellers left reeling by the collapse of Bestjet. In November Ms Sodsai and her partner, Benjamin Gayler, booked flights to Italy via the online ticket agent for a dream family getaway. On New Year's Eve their plans were thrown into disarray by a shock call from their airline, Emirates. The family hopes to recoup the four-thousand-dollar loss with travel insurance linked to their credit card.
Bestjet went into voluntary administration a week before Christmas. The administrators, Pilot Partners, say it Is too early to provide a strong view on the reasons for the collapse or the probability of a dividend return to creditors. A travel writer at the consumer organisation Choice, Jodi Bird, is advising customers left out-of-pocket to contact their banks - fast.
