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E-passport issue causes airports delays

The Australian Border Force is working to fix a computer issue that is causing passport processing problems at Australia's international terminals.

Scenes at airport.
Scenes at airport. Source: Twitter

Passengers at Australia's international airports are being delayed by a computer systems outage.

The Australian Border Force says it's working with the Department of Home Affairs to resolve the IT systems outage, which is affecting the processing of inbound and outbound passengers.

"Additional ABF staff have been deployed to process passengers and to minimise delays," an Australian Border Force spokesman said on Monday.

Passengers are being encouraged to arrive at airports early to allow additional time for processing.

Passenger Elena told 3AW radio the issue is causing long delays at immigration at Melbourne Airport.

"It seems as if all the e-machines have gone down, so they have to manually process everyone," she said.

"About four planes have landed, I reckon there's 500-600 people here.

"It's just ridiculous."


1 min read

Published

Updated

Presented by Justin Sungil Park

Source: AAP



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