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Complaints about private health insurance hit record highs

Images of Medibank Docklands building in Melbourne

Health insurer Medibank Source: AAP

New figures show record numbers of people are complaining to the ombudsman about their private health insurer.


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Updated

By Jin Sun Lane

Presented by Jin Sun Lane

Source: SBS




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New figures show record numbers of people are complaining to the ombudsman about their private health insurer.


The latest report from the Commonwealth Ombudsman has recorded a 30 per cent increase in complaints against private health funds compared to the previous financial year.

It's the biggest rise in complaints in a decade.

With health funds raising premiums by 70 per cent over the past decade, consumer groups are calling for a system overhaul to ensure value for money.


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