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Telstra to slash 300 call centre jobs

AAP
AAP Source: AAP

Telstra has announced plans to cull call centre jobs, mainly from Perth and Melbourne, as it outsources its customer service overseas.


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By Justin Park

Source: SBS



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Telstra has announced plans to cull call centre jobs, mainly from Perth and Melbourne, as it outsources its customer service overseas.


Telstra is cutting more than 300 customer service jobs as it continues to outsource call centre work to the Philippines.

The telco giant says the bulk of the planned job cuts across its sales, service and national office teams will be made at its Perth and Melbourne centres.

The latest cuts come on top of about 400 job losses announced by Telstra in October at its call centres in Hobart, Launceston, Perth, Ballarat and Townsville.

The Community and Public Sector Union said the latest cuts were expected to affect about 94 jobs in Perth and 140 in Melbourne.

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