Millions struggle to understand COVID-19 health messaging

Syringe needle and vaccine in the hands of a nurse.

Source: Vaccination - Getty Images

A national literacy hotline has recorded a sharp increase in calls during the COVID-19 pandemic from people struggling to understand key public health messages. Experts say it's part of a wider problem, where health and other government information is presented in a way that is difficult for many to access, understand, or translate.



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