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Commonwealth Ombudsman asked to investigate Centrelink debt recovery system

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Centrlink Source: SBS

The Commonwealth Ombudsman is being asked to investigate Centrelinks automated debt recovery system, amid reports of wrongly-issued notices.


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By Bertrand Tungandame

Source: SBS


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The Commonwealth Ombudsman is being asked to investigate Centrelinks automated debt recovery system, amid reports of wrongly-issued notices.


Complaints began emerging in the media late last year about the automatically-generated debt notices Centrelink has been sending to current and former payment recipients.

Now, an online campaign is sharing accounts of people disputing the amounts they are said to owe the federal government agency.

The Commonwealth Ombudsman is being asked to investigate Centrelinks automated debt recovery system, amid reports of wrongly-issued notices.

And, Independent MP Andrew Wilkie is adding his voice to criticism of the method that he says has frightened some people into repaying debts they might not even owe.