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Telcos under fire for taking weeks to resolve basic complaints

Telcos have been told to lift their game because basic complaints are taking too long to resolve.

Customers and assistants are seen in a Telstra store in Sydney, Monday, July 8, 2018. Investors hoping to maintain their dividend payments from Telstra might be in for a shock, with Plato Investment Management managing director Don Hanson warning the rive
Customers and assistants are seen in a Telstra store in Sydney, Monday, July 8, 2018. Source: AAP

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By Peyman Jamali

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