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Did your bank refund the fees that you paid them!: Explainer July 16th

A composite image of the signage of Australia's 'big four' banks ANZ, Westpac, the Commonwealth Bank (CBA) and the National Australia Bank (NAB)

A composite image of signage of Australia's 'big four' banks ANZ, Westpac, the Commonwealth Bank (CBA) and the National Australia Bank Source: AAP

Some Australian banks are expected to pay-back millions of dollars to customers after a report found avoidable fees and complicated processes were causing financial harm. The Australian Securities and Investment Commission says four financial institutions will refund over $28 million in overcharges to those who could least afford it after keeping them stuck in high-fee accounts.



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