Jetstar faces $1.95m fine for misleading customers about refunds

NEWS: The ACCC wants Qantas-owned Jetstar to pay a $1.95 million penalty for misleading some customers over their right to a refund.

เอทริปเปิลซี ต้องการให้เจ็ตสตาร์จ่ายค่าปรับจากการเจตนาทำให้ผู้บริโภคบางคนเข้าใจผิดเรื่องสิทธิในการขอค่าโดยสารคืน (AAP)

เอทริปเปิลซี ต้องการให้เจ็ตสตาร์จ่ายค่าปรับจากการเจตนาทำให้ผู้บริโภคบางคนเข้าใจผิดเรื่องสิทธิในการขอค่าโดยสารคืน Source: AAP

The consumer watchdog wants Jetstar to pay a $1.95 million penalty for misleading some customers over their right to a refund.

The Australian Competition and Consumer Commission has launched Federal Court proceedings against the Qantas-owned budget carrier, which has admitted that its website said some fares were not refundable, and that consumers could only get a refund with a more expensive fare.

The Federal Court will now decide whether to approve a joint submission by the ACCC and Jetstar that the carrier should pay the $1.95 million penalty and contribute to the watchdog's costs.

You can read the full article in English here.


Share
1 min read

Published

Updated

Presented by Parisuth Sodsai

Share this with family and friends


Follow SBS Thai

Download our apps
SBS Audio
SBS On Demand

Listen to our podcasts
Independent news and stories connecting you to life in Australia and Thai-speaking Australians.
Understand the quirky parts of Aussie life.
Get the latest with our exclusive in-language podcasts on your favourite podcast apps.

Watch on SBS
Thai News

Thai News

Watch in onDemand