Telco complaints and how to get help

The Telecommunications Industry Ombudsman (TIO) says it received more than 167,000 complaints about telephone and internet services last financial year, an increase of just over 6 %The biggest source of complaints were for mobile phone services. But the industry may be turning a corner.

ลูกค้าและพนักงานให้บริการลูกค้าที่ร้าน Telstra แห่งหนึ่งในซิดนีย์ (AAP Image/Mick Tsikas) Source: AAP