The telecommunications monitoring agency says Australians are making fewer complaints about their phones and internet than they did last year. The Telecommunications Industry Ombudsman says the drop in complaints is a sign major companies are listening to customers - but consumer advocates warn that's not necessarily the case. (AUDIO IN TURKISH)
The telecommunications monitoring agency says Australians are making fewer complaints about their phones and internet than they did last year. The Telecommunications Industry Ombudsman says the drop in complaints is a sign major companies are listening to customers - but consumer advocates warn that's not necessarily the case. (AUDIO IN TURKISH)