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SBS Help Centre

Why am I seeing a 'network request' error on my iOS device?

  Some iOS users may be seeing the below error when they attempt to watch content in the SBS On Demand app:     This error will be directly addressed in a future release.  In the meantime, there i...

SBS Help Centre

How do I get the SBS News app?

The SBS News app delivers breaking news and top stories from Australia and around the world. It is available to download from the App Store or Google Play Store.

Frequently Asked Questions – SBS Help Centre

Frequently Asked Questions – SBS Help Centre

How does SBS classify its programs and what do the classification letters and symbols mean? Why does SBS have gambling advertisements and what safeguards are in ...

SBS Help Centre

Does SBS provide translation and subtitling services?

SBS In Language is a dedicated team who provide specialist services to help brands connect with clients in their own language.  The range of services provided by the SBS In Language team include:  ...

SBS Help Centre

Why am I seeing a 'Page Not Found' error on the Android mobile app?

  Some Android mobile users may be seeing the below error when they attempt to watch content in the SBS On Demand app:   The error is generated by an invalid session, and our teams are continuing ...

SBS Help Centre

How do I download SBS On Demand to my Samsung smart TV?

The SBS On Demand app is available on Samsung televisions from 2017 and later. To access SBS On Demand on your Samsung television, you'll need to download it from the Samsung apps store.   1. Press...

SBS Help Centre

What is the SBS Audio app?

The SBS Audio app (previously known as SBS Radio) connects you to music, Australian news and current affairs, podcasts and community updates in your language. Whether you want to catch up on radio ...

SBS Help Centre

How do I make a Code Complaint?

The SBS Code of Practice sets out the principles and policies SBS uses to guide its programming. A complaint alleging SBS has breached its Code of Practice is reviewed as a Code Complaint and inves...

SBS Help Centre

Who does SBS share my personal information with?

SBS may share your personal information with third parties in accordance with our Privacy Policy and the Privacy Act 1988 (Cth). Such disclosures to third parties may include: Sponsors and partner...

SBS Help Centre

Can I use the SBS Audio app to catch up on shows I missed?

SBS Audio also publishes catch-up episodes for each live program aired. You can listen to the catch-up program at your own convenience. If you are following a program, the catch-up episode will sho...

Corporate Information

Help Centre

How can we help?
我们能帮你什么吗?كيف يمكن أن نساعد؟

How do I contact SBS?
我如何联系 SBS? كيف أتصل ب SBS؟

Answers to the most commonly asked questions can be found via the SBS Help Centre.
最常见问题的答案可以通过 SBS 帮助中心找到。لإجابات على الأسئلة الأكثر شيوعاً متوافرة عبر مركز مساعدة SBS.

About SBS

As Australia’s most diverse broadcaster, the Special Broadcasting Service (SBS) holds a unique place in the Australian media landscape, inspiring all Australians to explore, respect and celebrate our diverse world and in doing so, contributes to an inclusive and cohesive society.

Today, SBS is a modern, multiplatform media organisation with a free-to-air TV portfolio spanning six distinctive channels in SBS, NITV, SBS VICELAND, SBS Food, SBS World Movies and SBS WorldWatch; an extensive radio network providing over 60 communities with services in their own language; and an innovative digital offering, including SBS On Demand, available to audiences anytime and anywhere.
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