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SBS Help Centre

How do I access the SBS On Demand App on my Hisense TV?

The SBS On Demand app is available on Hisense televisions manufactured after 2018. The app comes preinstalled on all Hisense televisions and you can find it by pressing on the "Apps" or "Home" butt...

SBS Help Centre

How do I use AirPlay on my iOS device with SBS On Demand?

You can use AirPlay to stream content from the SBS On Demand app on your iPhone or iPad directly to an AirPlay-compatible device, like an Apple TV or smart TV.For a full list of televisions that su...

SBS Help Centre

I have a question about the timing and placement of advertisements

Under the SBS Code of Practice, SBS follows the advertising restrictions in the Commercial Television Industry Code of Practice which relate to the timing and placement of advertisements, including...

SBS Help Centre

What is audio description (AD)?

What is audio description? Audio description (AD) is the auditory narration of the non-verbal elements of a program. During gaps in dialogue, it describes visual elements such as scenes, settings...

SBS Help Centre

How do I get the SBS News app?

The SBS News app delivers breaking news and top stories from Australia and around the world. It is available to download from the App Store or Google Play Store.

SBS Help Centre

How do I find out the schedule for the radio stations?

Tap into Live Radio to find the radio station you’re interested in. Below the live radio player, you will see what the next programs are. If you want to view the schedule for the next 7 days, tap o...

Accessibility - SBS Help Centre

Accessibility - SBS Help Centre

Accessibility ; Audio Description · What is audio description (AD)? · How to enable and access audio description ; Closed Captions · What are closed captions? and ...

SBS Help Centre

How do I get the best digital reception from my TV antenna?

Always use a qualified antenna technician to install and maintain your antenna system. If you are in an area where the signal strength is low, you may need a high-gain aerial for the best reception...

SBS Help Centre

Who does SBS share my personal information with?

SBS may share your personal information with third parties in accordance with our Privacy Policy and the Privacy Act 1988 (Cth). Such disclosures to third parties may include: Sponsors and partner...

SBS Help Centre

Why aren't all English language programs captioned?

SBS is very aware that many of our viewers rely on captions in order to enjoy our programming, and our most commonly received request regarding access services is for more captioning. SBS always en...

Corporate Information

Help Centre

How can we help?
我们能帮你什么吗?كيف يمكن أن نساعد؟

How do I contact SBS?
我如何联系 SBS? كيف أتصل ب SBS؟

Answers to the most commonly asked questions can be found via the SBS Help Centre.
最常见问题的答案可以通过 SBS 帮助中心找到。لإجابات على الأسئلة الأكثر شيوعاً متوافرة عبر مركز مساعدة SBS.

About SBS

As Australia’s most diverse broadcaster, the Special Broadcasting Service (SBS) holds a unique place in the Australian media landscape, inspiring all Australians to explore, respect and celebrate our diverse world and in doing so, contributes to an inclusive and cohesive society.

Today, SBS is a modern, multiplatform media organisation with a free-to-air TV portfolio spanning six distinctive channels in SBS, NITV, SBS VICELAND, SBS Food, SBS World Movies and SBS WorldWatch; an extensive radio network providing over 60 communities with services in their own language; and an innovative digital offering, including SBS On Demand, available to audiences anytime and anywhere.