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ANZ chief says big banks are out of touch

Shayne Elliott appearing before parliamentary economics committee

Shayne Elliott appearing before parliamentary economics committee Source: AAP

The head of the ANZ bank, Shayne Elliott, has admitted he believes Australia's big banks are out of touch with their customers.


Mr Elliott has appeared before a parliamentary inquiry into the banks.

 

The inquiry comes after Prime Minister Malcolm Turnbull demanded the banks appear before the committee at least once a year following a series of banking scandals.

 

But Mr Elliott has defended his bank's handling of poor management of its financial-advisory arm, fee-overcharging and the failure of a managed-investment scheme causing bankruptcies and financial hardship for many clients.

 


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