When we are sick the first point of contact is often the family doctor. Family doctors are commonly referred to as general practitioners or GPs in Australia. All Australian citizens, permanent residents and certain visa holders can access Medicare, which provides free or subsidised treatment by doctors and specialists. Ivan and Winmas find out more.
The consultation between a GP and a patient is confidential unless maintaining the patients private information puts the public at risk.
Free 24-hour national Healthdirect line for general medical advice is available by dialing 1800 022 222. https://www.healthdirect.gov.au/after-hours-gp-helpline
Translating and Interpreting Service over the phone or on-site for people requiring language assistance is accessible by calling the TIS line on 131 450. Medicare Australia on 132 011 or at: www.medicareaustralia.gov.au
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