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More than “How are you?”: How to ask and listen when someone isn’t OK

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A simple "Are you okay?" and a willingness to listen can make a meaningful difference to someone who is struggling. Source: Getty / Getty Images/Michael Tan/EyeEm

Asking “Are you OK?” can open the door to a meaningful conversation. Learn how to recognise when someone may be struggling and support them through R U OK?’s four conversation steps: ask, listen, encourage action and check in.


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Presented by Vanessa Bragas, Maridel Martinez

Source: SBS



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Asking “Are you OK?” can open the door to a meaningful conversation. Learn how to recognise when someone may be struggling and support them through R U OK?’s four conversation steps: ask, listen, encourage action and check in.


Key Points

  • Ask in a relaxed and caring way, mentioning specific changes you have noticed.
  • Listen with an open mind without judging, interrupting or rushing to offer advice.
  • Encourage appropriate action and follow up after the conversation to show ongoing support.

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