Philippines pushes for IT-BPM growth in the Australian market

Business Forum PH-AUs

From right: PEZA Deputy Director General Anidelle Joy Alguso, IBPAP President & CEO Jack Madrid, and Consul Commercial Emmanuel Ang at the Philippine Investment and IT-BPM Forum in Sydney on October 24, 2025, highlighting opportunities and growth in the Philippine IT-BPM sector. Source: SBS Filipino

The Philippine Information Technology and Business Process Management (IT-BPM) industry is expanding its footprint in Australia, leveraging the country’s growing demand for skilled professionals in outsourcing, customer service, and digital solutions, according to industry experts.


Key Points
  • At the Philippine Investment and IT-BPM Forum, held on October 24 at the Philippine Consulate General in Sydney, DTI Consul Commercial Emmanuel Ang described the forum as a platform to strengthen economic ties and present investment opportunities.
  • Jack Madrid, President and CEO ofIBPAP, says Filipino IT-BPM professionals are highly regarded for their technical expertise, problem-solving abilities, and empathetic approach to customer service, giving the Philippines a competitive edge in the global market.
  • Deputy Director General for Policy and Planning Anidelle Joy Alguso of PEZA presented the investment roadmap and key priority sectors in the Philippines.
Data from the Philippine Economic Zone Authority (PEZA) shows that approved investments in the first half of 2025 reached ₱72.36 billion (US$1.2 billion), marking a 59% increase from the previous year. The IT-BPM sector was identified as one of the key drivers of this growth.

Jack Madrid, President and CEO of the IT and Business Process Association of the Philippines (IBPAP), says Filipino professionals’ expertise and the country’s competitive business policies remain major draws.

“Digital Filipino Workers (DFWs), similar to OFWs, remain one of the country’s strongest partners in driving economic growth,” Madrid explained.


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