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Post-pandemic surge in passport applications triggers lengthy delays

passport renewals, passport applications, long wait

International borders may have reopened but thousands remain stuck on ground as they wait for their passport to be issued. Source: AAP

There's growing frustration at passport offices across the country with no end to the application backlog in sight.


Highlights
  • On June 7, a daily record with close to 16,500 applications was received.
  • Waiting times at the Passport Office can last anywhere from fours hours or more
  • Steps are being taken to urgently fix the situation by increasing the number of processing and call centre staff

Pre-pandemic there were around 7,000-9,000 applications daily

 

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