A "disgusted" customer, Linda has taken to social media this week to lodge a complaint after finding a live frog inside a salad bag she claims she bought at Coles Supermarket recently.
In a post to the Coles Facebook page, she shared a video showing the frog is still alive, making small movements.
She wrote, "As I was washing my lettuce earlier for dinner, I noticed at the bottom of my strainer there was a frog, I was a little shocked (and) concerned that the frog was dead.”
"To my surprise the frog was alive as per the video attached. I'm very appalled with the situation after the recent break out of from packaged lettuce, you would think that the produce would be triple checked prior to being released to the store.
"I expect an explanation as to how this has happened and how you plan to remedy this so it doesn't happen again. I'm happy to be able to have rescued the frog but am still pretty disgusted at what's just happened," she complained.
WATCH THE VIDEO BELOW:
Coles promptly replied on her Facebook post but requested that they resolve the issue in private. Coles wrote: "Hi Linda, we’re concerned to see this. Could you please confirm which of our stores you bought this salad from? We’d appreciate a private message with some further photos of the barcode, best before date, any other numbers or letters you can see stamped on the packaging, and your best contact number as we'd like to get in touch with you to discuss this further?"
A spokesperson for Coles said in a statement to Nine news that the supermarket had "quality control procedures in place" to prevent these kind of errors.
It's not the first time Coles pre-packaged lettuce has made headlines, after a salmonella outbreak in 2016 prompted the supermarket to recall many such products after they were linked to 28 reported cases of the stomach virus.
"We encourage customers to return any item that they’re not 100% happy with, to their nearest store for a full refund or replacement," the spokesperson said.
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