When Melbourne-based Indira Laisram applied for an OCI card a few years ago, she faced several hurdles.

Indira Laisram is an OCI cardholder. Credit: Supplied by Indira Laisram
Reena Anita Rana had a similar experience but is now optimistic that things are changing for the better. She believes the upgraded portal will make the application process much easier and encourage more people to apply.

Reena Anita Rana is an OCI cardholder. Credit: Supplied by Reena Anita Rana
To address such concerns, the Indian government has launched a revamped OCI portal designed to streamline the process for applicants worldwide.
In an official statement, the government said, “It is important to ensure that they face no inconvenience when visiting or staying in India.”
“The new portal has been developed in response to rapid technological advancements over the past decade and feedback from OCI cardholders. It addresses earlier challenges and delivers a smoother, more user-friendly experience,” the statement added.

The new OCI portal is said to offer several user-friendly features. Credit: photosindia/Getty Images
The portal will include several user-friendly features, including auto-filled profile details, a dashboard for tracking applications, seamless navigation, and document categorisation based on application type.
It will also allow edits before submission, displays eligibility criteria, includes an integrated FAQ, provides reminders to verify information, and features an in-built tool to crop photos and signatures.

The new OCI portal aims to deliver improved services for over five million existing OCI cardholders as well as new applicants. Source: Moment RF / Constantine Johnny/Getty Images
An OCI card holder is a person of Indian heritage, origin, or descent, or someone who was previously an Indian citizen before acquiring foreign nationality and holding a foreign passport.
An OCI cardholder enjoys several benefits including multiple entries and can also stay in India for extended periods without needing to notify the authorities.
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