Barriers to super: Why First Nations Australians struggle to access their life savings

Coronavirus - Fri mar 19, 2021

First Nations Australians are twice as likely as other Australians to have trouble accessing their superannuation. Credit: PA/Alamy/AAP

A new report reveals that First Nations Australians are twice as likely to face difficulties accessing their superannuation compared to non-Indigenous Australians. Systemic barriers, such as rigid ID verification, digital-only processes, and culturally insensitive customer service, often delay access for months or even years. With many experiencing financial hardship or losing loved ones, experts are calling for urgent reforms and improved support. In this episode, we speak to financial counsellors and legal experts about the challenges and the way forward.


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