Why do peoples’ responses to recent changes to Indonesia’s National Health Guarantee (JKN) like the introduction of on-line tiered referrals, show the need for more rational expectations of the JKN? Dr dr FX Wikan Indrarto explains.
The patient should be rational

Dr dr FX Wikan Indrarto at Panti Rapih in Yogyakarta - 6 Sep 2018. Source: Supplied
Dr dr FX Wikan Indrarto,a specialist in children’s health at the Panti Rapih hospital and chairperson of the Yogyakarta branch of the Indonesian Doctors Association (IDI) believes there is a need for a change in patient and doctor attitudes towards the provision of efficient and effective health services.
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