The pros and cons of online reviews

Be careful what you say on social media Source: Getty

From hotels and restaurants to more obscure products and services, online reviews and testimonials abound on the internet. How seriously should we take reviews and what are the legal issues involved in giving feedback on a product or service?

Anyone that uses the internet has likely to have come across reviews and testimonials for a range of products and services.

A testimonial is a positive statement about a person or thing.

They're often used by companies to spruik their produce and services - but there are some areas where testimonials send the wrong message.

Listen to SBS Indonesian every Monday, Wednesday, Friday and Sunday at 3 pm.

And you can keep up-to-date of the latest information about the corona virus in your language at sbs.com.au/coronavirus