A logo for the Australian communications company Optus is seen on a metal grate covering underground cables in central Sydney on November 9, 2023. Australia's government on November 9 launched an investigation into a nationwide communications outage that crippled phone lines and severed internet access for 10 million customers countrywide. Source: AFP / DAVID GRAY/AFP via Getty Images
The Federal Government has launched a review into the Optus outage that affected millions of customers as the telecommunications monitor urges those affected to raise compensation concerns with the provider.
The Federal Government has launched a review into the Optus outage that affected millions of customers as the telecommunications monitor urges those affected to raise compensation concerns with the provider.
Optus customers have now been reconnected.
But the search for answers to the telco's severe network failure has just begun.
The federal government has called a review into the outage of phone and internet services.
Telecommunications Industry Ombudsman says those looking to secure compensation should raise their concerns directly with the telco.
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