WhatsApp and the workplace.

Dina Sekar Vusparatih who is a lecturer in the Economics and Communications Faculty at BINUS University, and is undertaking a PhD in Business Communication and Marketing, talks about the pros and cons of using applications like WhatsApp as a workplace tool.

Dina Sekar Vusparatih presenting ‘Shadowing Program’ for the principals of primary and secondary schools in Jakarta, 12 Nov 2019. Source: Supplied

What is the benefit of using WhatsApp for groups in the workplace?  Does use of WhatsApp promote workplace democracy and harmony?  Why does increased technological sophistication not always result in increased maturity in communication?  Dina Sekar Vusparatih explains.

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