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The Art of Complaining

VIVA Complaining
Source: getty Images/Darryl Estrine

Ever felt frustrated about a service or purchase, made a complaint, but ended up getting nowhere? To avoid this, there is an art to complaining that ensures your concerns are heard and taken seriously.


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By Amy Wang

Presented by Davide Schiappapietra

Source: SBS




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Ever felt frustrated about a service or purchase, made a complaint, but ended up getting nowhere? To avoid this, there is an art to complaining that ensures your concerns are heard and taken seriously.



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