Ram Chandra Tiwari's comments came after a Nepali origin Australian citizen was fined for vandalising an immigration desk at the airport.
Mr Tiwari spoke to SBS Nepali about the incident.
Don't like Kathmandu airport? Lodge a complaint, don't vandalise says Nepal's immigration director
Visitors queue Kathmandu's international airport. Source: Hemanta Kafle
The Director of Nepal's immigration department says if visitors are unhappy with Kathmandu's international airport then they should lodge a complaint rather than vandalising immigration counters and mistreating staff.
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