Phones going unanswered at Canberra's Nepali embassy - Doesn't happen anymore says acting ambassador Rajendra Pandey

Allegations of bad customer service and phones going unanswered at the Nepal embassy in Canberra have been raised a lot of times in the past within Australia's Nepali community. But, according to the acting ambassador Rajendra Pandey, such problems don't exist anymore. With Nepal government delaying the appointment of an ambassador to Australia, how is the embassy currently functioning? Here is what Rajendra Pandey told SBS Nepali.