Universities need ‘a more proactive approach’ to support students, says new national watchdog

In the first five months since February 2025, nearly 1,800 students have contacted the National Student Ombudsman (NSO). The First Assistant Ombudsman, Sarah Bendall, says almost 1,500 were classified as in-jurisdiction complaints. SBS Nepali spoke to Bendall about her role and the nature of complaints received by the NSO. This is the second part of our four-episode series of conversations with the First Assistant Ombudsman.

A representative image. Students are seen at a university campus in Brisbane. Source: AAP / JONO SEARLE/AAPIMAGE

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LISTEN TO THE FIRST PART OF OUR CONVERSATION WITH BENDALL

Student watchdog says it received nearly 1,500 complaints in the first five months

SBS Nepali

12:43Nepali

LISTEN TO THE THIRD PART OF OUR CONVERSATION WITH BENDALL

Ombudsman says more students may be experiencing racism than figures suggest

SBS Nepali

16:15Nepali

LISTEN TO THE FOURTH PART OF OUR CONVERSATION WITH BENDALL

Data shows 40 per cent of complaints received by the Ombudsman are from international students

SBS Nepali

19:33Nepali